CEO Jennifer Tejada said using the quote from the late civil rights leader in an email announcing that PagerDuty was letting go of 7% of its workforce was “inappropriate and insensitive.”
FILE - Jennifer Tejada, CEO of PagerDuty, on Corporate Innovation Summit stage during day two of Web Summit 2022 at the Altice Arena on Nov. 3, 2022, in Lisbon, Portugal. apologized to her staff after facing backlash for what critics are calling a "tone-deaf" layoff memo in which she quoted Martin Luther King Jr.
On Friday, Tejada, who heads the cloud computing company, admitted that using a quote from the late civil rights leader while communicating news that the company was letting go of 7% of its global workforce was inappropriate and that there are "a number of things" she would have done differently. "The quote I included from Dr. Martin Luther King, Jr. was inappropriate and insensitive. I should have been more upfront about the layoffs in the email, more thoughtful about my tone, and more concise," Tejada said. "I am sorry."
In the letter, issued to employees last Tuesday, Tejada said the cuts were a necessary measure "to set PagerDuty up for long-term success."
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