Parma Heights grandmother issues Northeast Ohio phone fraud warning

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Parma Heights grandmother issues Northeast Ohio phone fraud warning
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She gives fake callers a dose of their own medicine.

The 88-year-old grandmother told News 5 that the most recent scam was solicited by a person posing as an AT&T customer service representative, who asked for her checking account information and more than $150 to prove her subscription.

Rusnak explained that when she's been bombarded by fake telephone offers, occasionally she'll give the con artist caller a dose of their own medicine. Cleveland Better Business Bureau president Sue McConnell confirmed bogus telephone offers are a growing Northeast Ohio issue as we head into the summer season, especially among older consumers.

“You have to be very skeptical, you have to not immediately agree to provide the money or confidential personal information until you’ve had a chance to think about it and then you call them back.”

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