Philadelphia residents who owe more than $1,000 to the Philadelphia Water Department could be facing utility shutoffs on Wednesday as the company has ended an extended moratorium on the practice.
But, this year the company extended the moratorium in order to make sure those who may have needed assistance could get the help they need.Sign up for NBC Philadelphia newsletters.
“The Philadelphia Water Department believes that no one should lose water because they cannot afford to pay a bill. Our shutoff policy is tailored to reach customers who have the means to pay water bills, but have not," said PWD spokesperson Brian Rademaekers in a statement."It’s extremely important that people who can pay water bills do so, because water bills fund the day-to-day operations that ensure clean, safe water in Philadelphia.
The shutdowns are targeted at those more than $1,000 in arrears or more and have not applied for assistance or been identified as an account that is protected under new PWD policies designed to shield vulnerable residents, Rademaekers noted. "[W]e have strong policies and programs for vulnerable residents, including new protections this year for households with seniors, children, and others. We also have a range of assistance and payment agreement options, so anyone who is unable to pay a water bill just needs to contact the Water Department so we can help," he said, in a statement.
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