Robocalls down, robotexts up; new report reveals effectiveness of fighting spam calls and messages

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Robocalls down, robotexts up; new report reveals effectiveness of fighting spam calls and messages
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The number of monthly spam calls declined by 47% year over year, but robotexts are way, way, WAY up.

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The problem is many phone companies are not yet in compliance, but Sander Kushen of CALPIRG says that could change soon.California Attorney General Rob Bonta pledged that his office would do all it could to work with the feds to stop this seemingly endless problem. "These calls aren't just annoying. They aren't just a source of frustration. Robocalls lead to real and devastating financial harm," said Attorney General Bonta.And even as robocalls decrease, robotexts have increased 12-fold to 12 billion per month in just one year."There's definitely a correlation here between when the new law fighting robocalls went into effect," Kushen said.Marianne Smith is trying to remain optimistic.

"I think there's a lot of people involved that can make the changes and they just need to get together and finally do it before it gets much worse," she said. Up until this summer, smaller phone companies have been exempt from being required to stop spam calls. That exemption has since been lifted with the hope the number of robocalls will continue to drop.

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