RTD's A Line cancellations caused by third-party contractor's staffing shortage

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RTD's A Line cancellations caused by third-party contractor's staffing shortage
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The Regional Transportation District's A Line commuter rail is a convenient way to get to and from Denver's airport, but lately, it's gotten a bit of a bad reputation. via PattrikPerez

"You want to be able to use the train, but when they don't go on time, it doesn't really help anything," said RTD customer Andrew Chiricosta.

The company contracts its A Line transit security officers through Allied Universal, and they must be armed and trained in commuter rail procedures as part of an agreement with Denver Transit Partners, which operates the A, B and G lines. While RTD works to find some other way around the staffing problem, and the requirement that transit officers on the A line be armed, Jaquez recommends signing up for the agency's alerts so customers know as soon as possible if there's a delay or cancellation.

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