Shortening police response times has been a goal of the city’s crime control plan.
In January, officers responded to high-priority calls in 10 minutes and 13 seconds on average, according to the department’s report, compared to January 2021′s average of 11 minutes — an improvement of 47 seconds.
In 2021, officer response times to all calls were generally longer in the summer and fall and shorter in the winter and spring, with August’s and September’s times the longest of the year, according to police data. “This means our officers are fielding more calls and they’re getting to these calls faster,” Brown said.
The plan also included diverting people away from 911 if their call is considered lower priority, giving them the option to either file a report online or over a non-emergency line.
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