A new audit released by the City of San Jose shows that 911 emergency call response times are behind targets.
The department said it continues to prioritize life-threatening emergency calls but the lower-priority calls are falling behind.
According to the audit, 5% of calls are considered "priority one" calls with 42% of calls considered "priority two." There were 9,900 priority one calls and 85,000 priority two responses during the 2021-2022 fiscal year for the city. The San Jose Police Department currently has a little more than 1,100 officers, but the department would need to be at about 2,000 officers to be on par with the national staffing average.
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