Customer experience innovation goes beyond providing digital services—it's about the way banks deliver those services. Innovation expert Dave Wright digs into what's next for financial service success Sponsored by servicenow
Customers want consistency from their banks.
These processes are designed to help teams, like customer service or compliance, achieve specific tasks—and they are tweaked over time as teams perfect their role in fulfilling a customer’s request. But this approach makes it difficult to understand the end-to-end experience for customers or correct inconsistencies in the way they are served.
AI can rapidly aggregate information from across different systems of record to help employees deliver a more personalized touch.that AI will potentially unlock $1 trillion of incremental value for banks annually.
Norge Siste Nytt, Norge Overskrifter
Similar News:Du kan også lese nyheter som ligner på denne som vi har samlet inn fra andre nyhetskilder.
I Tried the Famous Coital Alignment Technique From Netflix’s ‘Sex/Life’“With each thrust, it felt like we melted into each other. My toes dug into his calves as he shifted his weight over my body, and groans kept catching in my throat, carnal and deep.”
Les mer »
Future Says He's Bigger Than Jay-Z (In the Streets)HOV doesn't hold a candle to Future ... is what Future is telling himself.
Les mer »
Bristol: Art by locked down medical students in online showFirst year Bristol medical students document their experiences of distance learning during the pandemic.
Les mer »
Sen. Elizabeth Warren tests positive for CovidThe Massachusetts Democrat said she has contracted a breakthrough case and is experiencing mild symptoms.
Les mer »