So many languages, so few books: Libraries struggle to reflect places they serve

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So many languages, so few books: Libraries struggle to reflect places they serve
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Libraries across Southern California are aiming to serve the immigrant readers of rapidly changing cities by purchasing books in a variety of languages.

Jennifer Songster roved the crowded aisles of the small mom-and-pop shop, riffling through books in Khmer, the official language of Cambodia. Outside, the streets of Phnom Penh bustled. The air was thick and humid. Beads of sweat trickled down her face.

“We need to have materials they want,” Songster said, as she recounted the journey the pair took 13 months ago. Cambodians are “a part of our community. ... The library is there to serve the community, and so it needs to reflect it.

In 1980, 65% of Los Angeles County residents spoke English at home; by 2018, the most recent data available, that slice of the population had dropped to 41%. Over the same time frame, the percentage of Spanish speakers rose from 21% to 37%. But being aware of demographic shifts is just the first step when operating libraries in the U.S. county with the largest Latino, Asian and Iranian populations. Understanding the differences within those communities is equally important.

In the 1950s and ’60s, students from Cambodia arrived in Long Beach as part of an exchange program; many settled permanently. The population boomed after the 1970s “killing fields,” a campaign of terror and genocide by the Khmer Rouge that left nearly 2 million Cambodians dead and forced thousands to seek refuge in the United States.

“We couldn’t get anyone to get those materials for us,” she added, “so the best solution is to go out and get them ourselves.” Murphy is the collection services manager, and she oversees a vast system that actively purchases materials in English and a dozen or so other languages. “We don’t just decide that, OK, this branch needs Farsi, and so we buy Farsi without even taking the temperature of the branch,” Murphy said. “That’s why the selectors keep in contact with the branches. ... We take the temperature of the whole system, and we really try to see, is there an increase, is there a decrease, is there a new language coming in?”

Most of Boyle Heights’ residents hail from or have roots in Mexico, which is an important consideration when buying books, because there are differences in vocabulary, culture and interests among Spanish-speaking countries.

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