Southwest Airlines will spend more than $2 billion to improve the flying experience for passengers, promising faster internet service, power outlets at every seat on new planes and larger overhead bins for carry-on bags.
Melanie Lieberman, managing editor for global features at The Points Guy, explains what's driving the price increase in flights.DALLAS --
Southwest has always offered fewer amenities than bigger rivals, right down to its lack of assigned seats and first-class cabins. The simpler approach helps Southwest keep costs down, but Wednesday's announcement indicates that it wants to remain competitive on passenger comforts. Southwest said it is installing faster internet service on current planes under an agreement the aviation tech company Anuvu. Southwest has been testing the hardware on some flights and expects to install it on 350 planes, roughly half its fleet, by the end of October.
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