Southwest spokeswoman Brandy King said the airline saw “a significant and steady decline” in pilots calling in fatigued after the airline made schedule changes in November.
King said the rise in fatigue calls in March shows that the system works and that the airline lets pilots determine if they are too tired to fly.
Last summer, Dallas-based Southwest, the nation’s fourth-largest airline, was plagued by flight cancellations due partly to staffing shortages. The airline responded by hiring several thousand workers, executives have said. Airlines persuaded thousands of employees to quit during the worst of the pandemic after air travel plummeted and airline revenue collapsed. Since then, travel has picked up — the number of people flying in the U.S. topped 2 million a day in March, nearly 90% of pre-pandemic numbers. Unions at Southwest and other airlines have called on their companies to hire more pilots.
In recent days, JetBlue Airways said it would trim some flights this summer because of staffing issues, and Alaska Airlines has blamed a pilot shortage for a surge in cancellations and delays. Alaska Airlines canceled dozens of U.S. West Coast flights Friday as off-duty pilots picketed in several major cities over an impasse in nearly three years of contract negotiations.
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