Hawaiian is the first major carrier to sign a deal for Wi-Fi from Elon Musk’s SpaceX.
"Historically, we've looked at our market and not seen great options over the Pacific. We actually don't have any connectivity on our fleet today," said Mannis."The options have been improving over time, but we have waited until there was a product offering ... that we thought would live up to the expectations of our guests."
At the end of 2021, publicly traded Hawaiian had 24 Airbus A330-200s and 18 A321s. It plans to outfit its forthcoming787s with Starlink as well. Its 717s used for intraisland flying are excluded from the deal, Mannis said. Mannis didn't specify what internet speed SpaceX advertised that Starlink would deliver on the planes, but said that"the kinds of performance that they have been talking about and have demonstrated have been very impressive."
In a news release from Hawaiian, Jonathan Hofeller, vice president of Starlink commercial sales at SpaceX, also touted the product's performance,"Hawaiian Airlines is ensuring its passengers will experience high-speed internet the way we expect it in the 21st century, making hassles like downloading movies before takeoff a relic of the past."
Mannis, the executive at Hawaiian, emphasized that SpaceX's vision for inflight internet"is quite different" than other competing satellite broadband providers, saying the goals for Starlink are that service"should be fast, and it should be frictionless, and it should be free."
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