Puerto Ricans are American citizens and therefore are not required to present a passport to travel between Puerto Rico and the U.S. mainland.
, Marivi Roman Torres, who was traveling with her husband, Luís, and her 2-year-old son Alejandro, said the incident took place on April 25 at the Los Angeles International Airport ticket counter.
"At first she told me this is an international flight," Roman Torres told CBS News."I told her, no, Puerto Rico is not another country. It is a U.S. territory."Sign up for NBC LA newsletters.
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