Systems error affecting electronic gates leaves travelers to UK waiting for hours

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Systems error affecting electronic gates leaves travelers to UK waiting for hours
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The British government is working to fix a technical problem that caused electronic border gates at airports around the country to stop working, leading to hourslong waits for travelers entering the U.K. at the start of a busy holiday weekend.

FILE - Terminal 5 at Heathrow Airport in London, which handles British Airways flights, stands virtually empty of passengers as staff standby to help during a British Airways pilots' strike, Monday, Sept. 9, 2019. The British government is working to fix a technical problem that caused electronic border gates at airports around the country to stop working late Friday, leading to hourslong waits for travelers entering the U.K. at the start of a busy holiday weekend.

“Following a technical border system fault which affected e-Gate arrivals into the UK, we can confirm all e-Gates are now operating as normal,'' the Home Office said. “We thank those travelers who were impacted for their patience and staff for their work in resolving the issue.”

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