Don’t count on talking to the IRS staff on the phone. Dig into the online resources for tax questions on the website instead.
Get ready for a rocky tax season pocked by the potential for processing delays and difficulties getting a customer service person on the phone, says the Internal Revenue Service, as it points to its slim staff and high workload.Just before the Jan. 24 kick-off to tax season, the IRS provided some tips on how taxpayers can minimize the chance for frustration and maximize the chance for an income tax refund that speeds right into a bank account.
Errors will also slam the brakes on a quick return, because IRS workers will need to manually check the numbers and try to fix the discrepancy. With a backlog of 6 million unprocessed original returns as of mid-January, the IRS says a number in the pile include returns with errors on claimed stimulus check payouts or confirmation of numbers related to the Earned Income Tax Credit. The mound of paperwork includes another 2.3 million amended returns as well, Collins noted.
There’s also “Letter 6475” coming, which relates to what the IRS says it paid a household during the third round of stimulus checks. Taxpayers should receive both letters via the U.S. Postal Service. The IRS is emphasizing it has a range of online resources for tax questions. That includes links like this for tax law questions and resources, as well as FAQs on the Child Tax Credit. There is the ‘Where’s My Refund,’ portal to track when money is coming — but bear in mind one criticism has been the portal doesn’t offer too many specifics on delays.
Use this ‘special tip’ if you’re still waiting for a 2020 return to get processed You moved with all deliberate speed, amassed the necessary documents and double checked the numbers. So far, so good. To push along a 2021 return to the IRS, the agency notes a filer has to include their adjusted gross income from their most recent return. But what if that 2020 return is still pending at the IRS?
Get free tax filing help if you make less than $73,000 The IRS Free File program is a way for people to get help with their tax preparation needs on their federal tax return. The program applies to households making under $73,000.
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