Tesla Accidentally Handed Control Of American Owner's Car To Driver In Europe, Owner Claims | Carscoops carscoops
app on my phone,” he wrote. “For a moment I saw a brief flash of the picture of my car, which was immediately replaced with options to look into new vehicles to purchase. My car was gone.”and were greeted by a confused representative who quickly escalated the issue. After several minutes of explaining the problem, providing information, and waiting on hold, they got an answer.employee had accidentally entered the wrong VIN information when assigning a vehicle to a customer there.
Indeed, the smartphone app can control a vehicle’s climate controls, check on range, manage payment information, purchase upgrades, and more. It also allegedly gave the presumably very frustrated and confused European Tesla owner access to the poster’s garage door. Fortunately, the customer service representative was able to sort the issue out, handing the Quattlebaum back control of the vehicle.
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