The GalaxyZFold3 is a little over a year old now. According to numerous user reports, it's breaking — a lot. And it doesn't look good at all.
The Samsung Galaxy Z Fold 3 comes with a “new protective film made of stretchable PET5 and optimized display panel layers resulting in a Main Screen that’s 80% more durable than previous devices.” Samsung also said back in 2021 that the phone has been “put through a strenuous folding test, verified by Bureau Veritas, to withstand folding 200,000 times.”
On Samsung’s official community forum, multiple Galaxy Z Fold 3 owners have complained about a broken screen with nonfunctional pixels or a huge dead zone. In some cases, the device was under warranty. You can find the tale of grieving Galaxy Z Fold 3 customers, here, here, here, here, here, here, here, and here. Similar stories have been narrated on Reddit, and PhoneArena has received tips about breaking screens from its readers, too.
"Made to Last"😂! my 10 months old Z Fold 3 suddenly got a crack in the middle of the foldable screen and a black line. @SamsungMobile refused to fix it under warranty coz they found an irrelevant small scratch! Samsung Support said it's a "Fragile" phone. #samsung #fragile pic.twitter.com/v8TYCvampT According to Samsung’s own help page, dark blots are a result of applying more pressure than an average screen is supposed to handle.
Carrier partners like EE are reportedly charging as much as 571 British pounds for repairs, according to one customer. Another moderator trying to solve the dead pixel issue suggests that you restart the phone to see if goes away. If nothing happens, dial *#0*# from the default phone to launch the pixel test. If you see red, green, and blue tiles, it’s time to contact Samsung support.
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