With Southwest Airlines having canceled the majority of its flights in recent days, CBS News Travel Editor Peter Greenberg said it could be days before the airline is back on track.
having canceled the majority of its flights in recent days, CBS News Travel Editor Peter Greenberg said it could be days before the airline is back on track.Of all the airlines that could melt down, I was really surprised it would be Southwest - because think about this. They only fly one type of equipment. They're known for getting their planes in and out in 20 to 25 minutes. They cross-train their staff - that means the guy who does your bag can also push the plane out.
"If you're looking at pilots standing at the airport at Midway who can't even get in touch with their own operations folks to let them know where they're supposed to go and the plane they're supposed to be on, hey, this is from the 1940's."People who left their homes in Chicago going to the airport because it said their flight was going to go - when they knew full well the air carrier said that they weren't going to go.
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