Hours after Taylor Swift blasted Ticketmaster over the disastrous ticket rollout for The Eras Tour, the company issued an apology to both the singer and her fans over the 'terrible experience'
Friday’s statement did not offer clarity about what would happen to the remaining tickets set for the general on-sale, if there even were any. “We’re working to shore up our tech for the new bar that has been set by demand for the Taylor Swift | The Eras Tour. Once we get through that, if there are any next steps, updates will be shared accordingly,” the company said.
on Instagram criticizing Ticketmaster for her fans’ nightmarish ticket-buying experience. “I’m not going to make excuses for anyone because we asked them, multiple times, if they could handle this kind of demand and we were assured they could,” Swift wrote. “It’s truly amazing that 2.4 million people got tickets, but it really pisses me off that lot of them feel like they went through several bear attacks to get them.
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