Ticketmaster and other online ticketing companies said on Wednesday they support...
FILE PHOTO: The logo for Live Nation Entertainment is displayed on a screen on the floor at the New York Stock Exchange in New York, U.S., May 3, 2019. REUTERS/Brendan McDermid/File Photo
The $9 billion ticketing industry has frustrated American consumers with hidden fees for years. A Government Accountability Office study found in 2018 that fees can equal as much as 37% of a ticket’s face value. Amy Howe, chief operating officer of Ticketmaster, told a subcommittee of the House Energy and Commerce Committee on Wednesday that her company, a division of Live Nation Entertainment Inc, would support a move to disclose all fees upfront but only if it is mandated that all companies do so.
At the hearing, Pallone noted the sheer size of the online ticket market. “Every day, millions of Americans shop on the internet for tickets for live events like sporting events and concerts,” he said. “In some ways, the internet has made this experience more convenient, but it has also led to consumers being ripped off as they try to navigate a ticketing industry that for too long has operated in the dark.
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