With air travel recovering from the pandemic, a new study found that bad behavior among airline passengers has continued to rise.
Thank you for supporting our journalism. This article is available exclusively for our subscribers, who help fund our work at the Chicago Tribune.Passengers check in for their flights at the start of the Memorial Day weekend at Reagan National Airport in Arlington, Virginia on May 26, 2023.
A new analysis by the International Air Transport Association shows that unruly passenger incidents on airplanes increased 47% from 2021 to 2022, from one incident per 835 flights to one incident per 568 flights.Though incidents of physical abuse often draw the most attention, the most common types of incidents were “non-compliance, verbal abuse and intoxication,” according to the report.
“Passengers and crew are entitled to a safe and hassle-free experience on board,” said IATA Deputy Director General Conrad Clifford. “While our professional crews are well trained to manage unruly passenger scenarios, there is no excuse for not following the instructions of the crew.”
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