Bexar County veterans aren't immune to health care deserts, despite being eligible for some of the best medical care in the nation.
“We look to provide veterans with an appointment within 20 days, and within that 30-minute drive time,” said Shane Soto, chief of administration services at the South Texas Veterans Health Care System. “Where we don’t have that opportunity, because again, this is Military City and we are seeing an increase in our veteran enrollment, we want to make sure that we provide the choice for our veterans to go to the community as well.
For existing patients, the longest wait is also at the Pecan Valley clinic and the shortest waits, only three days, are at the Kerrville, Seguin and Victoria clinics.Success! You're on the list. “There are studies that show only about 2% of providers are fully trained to treat veterans,” said Dr. Sunny Ramchandani, Flagship Health’s CEO. “We’re veterans. We’re in the system, so we try to hire vets.”
Sean Simler, Flagship Health practice manager, left, discusses nutrition classes with Flagship Health’s Chief Medical Officer Dr. Kevin Dorrance.Flagship Health’s team includes benefits advisers, who are well-versed in programs offered by veteran services organizations and military-focused clinics like Endeavors, which offers homeless prevention, parenting skills, financial assistance and mental health care for veterans and families in San Antonio.
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