From printers to Bluetooth, obnoxious office gadgets give employees of all ages a common enemy.
Since 22-year-old Erika Loc is an up-and-coming IT whiz, the boss at her first cybersecurity internship figured she knew how to use a printer.When Loc and a fellow intern needed to print and sign some paperwork in the office, they started out confident, she said. The printer had a touch screen interface, so how hard could it be? But the printer wouldn’t print. They tapped the screen. They hunted for ink and toner — all accounted for.
When tech problems arise, don’t waste valuable time insisting the offending tool is easy. Instead, do something to help your co-workers catch up. Pick a single tool for each function — like Slack for brainstorms, Google Docs for real-time collaboration. Then schedule no-shame, question-and-answer sessions to get everyone up to speed. Encourage questions, and provide written directions whenever possible.Using your smartphone as a scanner can save a lot of time — and paper. Both iOS and Android phones come with scanning features. On an iPhone, open the Notes app, start a fresh note, tap the camera icon and select Scan Documents.
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