When a Leader Is Causing Conflict, Start by Asking Why

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When a Leader Is Causing Conflict, Start by Asking Why
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If you approach the situation with an open mind, it’s possible to help an ineffective leader turn things around.

I’d heard from the company’s HR manager that this executive was especially cruel toward one colleague. Why had he singled out one person to treat in a uniquely nasty way? As we explored this, it became clear that something about the younger engineer triggered the executive’s anger and it eventually clicked: The young engineer reminded him of his older brother, with whom he had a contentious relationship.

found that toxic leadership pathologies are often confused with behaviors that might fall into a normal range of pathology. To avoid confusing common leadership shortfalls with serious pathologies, it’s critical to dig deeper behind symptoms.For many in advisory roles, their diagnostic lens is narrowed to problems they are best equipped to solve. Every hammer looks like a nail, as the saying goes.

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