More than 90% of Tuesday’s US flight cancellations are Southwest, according to flight tracking website FlightAware. So what gives?
A punishing winter storm that dumped multiple feet of snow across much of America led to widespread flight cancellations over the Christmas holiday. By Monday, air travel was more or less back to normal – unless you booked your holiday travel with Southwest Airlines. More than 90% of Tuesday’s US flight cancellations are Southwest, according to flight tracking website FlightAware. Southwest canceled 2,500 flights. The next highest: Spirit Airlines with 75.
” He said the airline’s operations haven’t changed much since the 1990s. “It’s phones, it’s computers, it’s processing power, it’s the programs used to connect us to airplanes – that’s where the problem lies, and it’s systemic throughout the whole airline,” he said. Southwest CEO Bob Jordan, in a message to employees obtained by CNN, acknowledged many of Murray’s concerns, and promised the company will invest in better systems.
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