Internet service won't be cut off, providers promise as coronavirus spreads
Last week, Federal Communications Commission Chairman Ajit Pai rallied the industry to accept his “Keep Americans Connected Pledge,” in recognition that millions of people will be reeling from a sudden loss of income and unable to pay some of their bills.
Charter also said it would offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and college students that don’t have Spectrum service. Charter said it would waive installation fees.The company also will continue its existing program called Spectrum Internet Assist to provide service to low-income homes with school-aged children. And it will open its Wi-Fi hotspots across its footprint for all users. Charter is a major provider in Los Angeles.
Residential customers with Starter, StraightUp Internet and Connect2Compete, which is designed for school-aged children who are enrolled in a low-income assistance program, will be automatically upgraded to speeds of 50 megabits per seconds.the nation’s largest internet provider which sells products under the Xfinity brand, said it would stop enforcing its data caps temporarily. For 60 days, its customers will have unlimited data.
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