When things go wrong, helping an employee is often as simple as three steps: 1. Identify the problem. 2. State what needs to happen. 3. Offer to help.
I had just walked into my daughter’s room as she was working on a science project. Normally, I would have been pleased at such a sight. But this time, her project involved sand. A lot of it. And, while she had put some plastic underneath her work area, it wasn’t nearly enough. The sand was spreading all over our newly renovated floors.
I wish I could say this never happened before. But my daughter and I were in a dance, one we have, unfortunately, danced before. And it’s predictably painful; we both, inevitably, end up feeling terrible. “Sweetie,” she said, role playing me in the conversation with my daughter, “There’s a lot of sand here and we need to clean it up before it destroys the floors, how can I help?”That’s a great way to handle it. Think about any problem you face with someone at work. I don’t suggest you start the conversation with “Sweetie,” but the rest is applicable.
“Folks, these plans don’t reflect the budget numbers we agreed on. Those numbers are non-negotiable. If you want, you can let me know where you are getting stuck and we can brainstorm solutions.”But – and this is the strange part — in my situation, I couldn’t bring myself to do it. As I thought about it, I realized my impediment.I believe strongly in leading and living with authenticity. And I was angry and worried about my daughter’s future.
Yesterday, my daughter was doing homework late at night and I had to ask her to work in the dining room instead of her bedroom because her younger sister needed to go to bed.
Norge Siste Nytt, Norge Overskrifter
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