Airline passengers should ask before they recline, Delta CEO says after seat-punching video.
"Here’s a great jackhole! He was angry that I reclined my seat and punched it about 9 times — HARD, at which point I began videoing him, and he resigned to this behavior," Williams tweeted Feb. 8 with the video.flight attendant who reprimanded me and offered him rum!" Williams added, later noting that the airline reached out and asked for her to send a direct message to the company.
"You clearly want me to do this quietly through a DM," she said."I’m done being quiet! I’ve had extensive neck surgeries - my cervical spine is completely fused ... I’ve lost time at work, had to visit a doctor, got x-rays, and have horrible headaches for a week," Williams wrote on Twitter. In a statement obtained by NBC News this week, American Airlines said a team was"looking into the issue.”"We've been testing reduced recline and seeing a response on that," Bastian said."We actually have a fair amount of our fleet on reduced recline as a result of that."
As for the Delta CEO, who is tall himself and often travels in coach, he said he avoids reclining altogether. "I think if someone knows there's a tall person behind them and they want to recline in their seat I think the polite thing would be to make certain it was OK," Bastian said."I never recline because I don't think it's something, since I'm the CEO of the airline, that I should be reclining my seat, and I never say anything if someone reclines into me."
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