Customer service is on the decline in the U.S., and new data shows Americans are sick and tired of it. An expert explains what companies and consumers can do about it.
FOX Business' Stuart Varney and Lauren Simonetti discuss the new social pressures with being 'solicited' for a tip at quick-service or to-go restaurants.have hit unprecedented levels, and Americans have become increasingly aggressive in their efforts to address those issues, according to new data.
While "customer rage" gauged by the survey remains at a steady 63%, the percentage of people seeking revenge over their poor experience has tripled to 9% from 3% in 2020.
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