ChatGPT Answers Patients’ Online Questions Better Than Real Doctors, Study Finds
The results were dramatic. ChatGPT’s answers were rated “good” or “very good” more than three times more often than doctors’ responses. The AI was rated “empathetic” or “very empathetic” almost 10 times more often.
“For some patients, this could save their lives,” Ayers said. For example, if you’re diagnosed with heart failure, it’s likely you’ll die within five years. “But we also know your likelihood of survival is higher if you have a high degree of compliance to clinical advice, such as restricting salt intake and taking your prescriptions. In that scenario, messages could help ensure compliance to that advice.”The study says the medical community needs to move with caution.
“There is tremendous potential for chatbots to assist clinicians when messaging with patients, by drafting a message based on a patient’s query for physicians or other clinical team members to edit,” said “The silent tsunami of patient messages flooding physicians’ inboxes is a very real, devastating problem.”Doctors started playing around with ChatGPT almost as soon as it was released, and the chatbot shows a lot of potential for use in healthcare.
. These problems could have deadly consequences if patients take a robot’s advice without input from a real doctor. OpenAI, the maker of ChatGPT, did not respond to a request for comment.
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