When popularity is a problem: Not only is Chick-fil-A closed on Sundays, it also has the slowest drive-thru of fast food chains, per a new study.
A Florida Chick-fil-A worker saved a woman and her baby from an attempted carjacking by tackling the assailant.At Chick-fil-A, the dreaded drive-thru wait time is an average of eight minutes and 29 seconds, which includes time spent waiting in line and then getting your food, according to a report by, an IT customer service company, and QSR, a restaurant magazine. KFC, a Chick-fil-A competitor, came in the top spot with an average of five minutes and two seconds.
But that doesn't mean the chicken sandwich chain which is closed on Sundays is completely slow or bad at business. A caveat to the study is that much of the wait time is based on popularity. Chick-fil-A restaurants average 4.74 cars in its drive-thru, which is much higher than the average of 2.76 cars amongst the 10 chains. If the study were considering quickest average based on number of cars, Chick-fil-A would uniquely come in first with an average of one minute and 47 seconds in that box.
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