Across the retail landscape, businesses have been putting items under lock and key as a quick way to stop thieves.
For consumers of color especially, the stepped-up security measures risk alienating a population that already feels overpoliced. That could unravel some of the inroads that chains like CVS, Sephora and Walmart made in the aftermath of George Floyd's murder in 2020, when they promised to avoid racially biased practices like locking up products only for Black customers.
CVS Health Corp. and Sephora declined to comment for the story. Walmart said that its position of not locking up beauty products for women of color remains the same. Target confirmed it was locking up more products but instead of targeting certain items, it locks up entire categories. The greatest portion of shrink — 37% — came from external theft, including products taken during organized shoplifting incidents, the trade group said. It also noted retailers, on average, saw a 26.5% uptick in organized theft incidents last year.
He acknowledged that the move has resulted in some lost sales from impulse shopping but the added security has made shoppers more comfortable and has helped reduce theft, although he’s not sure by how much.The shoplifters have not been caught, and employees say it's the third time the shelves have been cleared. Video aired during Today in LA on Tuesday, May 31, 2022.
But a Walgreens spokesman cautioned that while the company is pleased to see retail theft levels starting to stabilize, they are “still a serious national problem affecting all retailers."
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