“We messed up.” Southwest Airlines’ chief operating officer on Thursday is expected to face questions from lawmakers over the airline’s December meltdown, while reiterating confidence in efforts to improve its operations.
It was a turbulent year for carriers in 2022. But Southwest’s holiday meltdown stands out. So how much did the cancellations, lost bags and complaints affect the company’s place in WSJ’s annual airline rankings? Illustration: Jon KrauseSouthwest Airlines Co. ’s chief operating officer on Thursday is expected to face questions from lawmakers over the airline’s December meltdown, while reiterating confidence in efforts to improve its operations.
After a winter storm threw its operation into disarray, Southwest canceled over 16,700 flights over a roughly 10-day period at the end of last year in
Norge Siste Nytt, Norge Overskrifter
Similar News:Du kan også lese nyheter som ligner på denne som vi har samlet inn fra andre nyhetskilder.
Southwest executive to tell Congress 'we messed up' in hearing on holiday flight fiascoA top executive for Southwest Airlines is expected to tell Congress 'we messed up' in a hearing that will explore mass flight cancellations that left thousands of customers stranded over the holidays.
Les mer »
Southwest Airlines’ December meltdown came after years of tech failuresDecember’s 16,700 cancellation stretch was the worst operational breakdown in company history, but not the first.
Les mer »
Southwest plans to tell Senate it's confident in its schedule after holiday meltdownSouthwest's COO will faces questions from a Senate panel on Thursday over the airline's holiday meltdown.
Les mer »
Why service dog Kaya’s final flight on Dallas’ Southwest Airlines went viralKaya was greeted by cheering Southwest Airlines crew members and passengers when she deboarded her flight home to Dallas on Feb. 2.
Les mer »
Southwest Airlines exec offers up explanation for Christmas meltdownChief operating officer Andrew Watterson said it 'struggled to keep the operation moving' at 'key airports.'
Les mer »
Southwest Airlines exec to Senate: 'We messed up' in holiday meltdownThe airline's problems set off an intense round of scrutiny from both fliers and the federal government.
Les mer »