Letters to the Editor: I survived the Southwest Airlines meltdown, with the help of great employees (via latimesopinion )
, but I was one of the lucky ones. Only traveling from LAX to Las Vegas to be with my daughter for Christmas, I was on flights that were delayed, not canceled.
“A deeply troubled company is always the fault of the CEO, the board of directors, and the controlling stockholders who appoint those worthies. It is never the fault of frontline troops.”All the misery caused by the Southwest meltdown reminded me of something I have long known — the worst thing that you can do to Americans is inconvenience them.
Our reunions are merely delayed, not canceled forever. Southwest blew it. Vote with your wallet, and be grateful it wasn’t worse.Certainly Southwest’s point-to-point, low-cost business model was not resilient enough to withstand the severe jolt to its system caused by the winter storms.
Norge Siste Nytt, Norge Overskrifter
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